Right of Withdrawal for Consumers
(A consumer is any natural person who enters into a legal transaction for purposes that predominantly are neither attributable to their commercial nor their independent professional activity.)
Right of Withdrawal Notice
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day:
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on which you or a third party named by you, who is not the carrier, took possession of the goods, provided you ordered one or more goods as part of a single order and they are delivered in one shipment;
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on which you or a third party named by you, who is not the carrier, took possession of the last good, provided you ordered multiple goods as part of a single order and they were delivered separately;
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on which you or a third party named by you, who is not the carrier, took possession of the last partial shipment or piece, provided you ordered goods that are delivered in multiple shipments or pieces.
To exercise your right of withdrawal, you must inform us (Tacticaltrim Trading GmbH, Fritz-Werner-Str. 68, 12277 Berlin, Phone: +4930364285063, Email: info@tacticaltrim.com) of your decision to withdraw from this contract by means of a clear declaration (e.g., a letter sent by post or email). You may use the attached sample withdrawal form, which is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (except for any additional costs arising if you chose a different type of delivery than the cheapest standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same payment method that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment.
We may withhold the reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us without undue delay and, in any event, no later than 14 days from the day on which you informed us of the withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired.
You bear the direct costs of returning goods that can be sent by parcel and the direct costs of returning goods that cannot be sent by parcel. The costs for goods that cannot be sent by parcel are estimated to be a maximum of approximately EUR 100.
You are only liable for any diminished value of the goods if this loss in value is due to handling of the goods that was not necessary for checking their quality, characteristics, and functioning.
Exclusions or Expiration of the Right of Withdrawal
The right of withdrawal does not apply to contracts:
- for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the consumer's personal needs;
- for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract but which can be delivered no earlier than 30 days after the conclusion of the contract, and whose current value depends on market fluctuations over which the entrepreneur has no control;
- for the delivery of newspapers, periodicals, or magazines with the exception of subscription contracts.
The right of withdrawal expires early in contracts:
- for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature;
- for the delivery of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.
Sample Withdrawal Form
(If you wish to withdraw from the contract, please complete this form and return it.)
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To Tacticaltrim Trading GmbH, Fritz-Werner-Str. 68, 12277 Berlin, Email: info@tacticaltrim.com:
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I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/ the provision of the following service ()
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Ordered on ()/ received on ()
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Name of the consumer(s)
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Address of the consumer(s)
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Signature of the consumer(s) (only for communication on paper)
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Date
(*) Delete as appropriate.
(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)
Instructions for revocation
Revocation right
You have the right to revoke this contract within 14 days without specifying any reasons.
The revocation period is 14 days with effect from the day,
- on which you or a third party nominated by you, which is not the carrier, had taken possession of the products, provided you had ordered one or more products within the scope of a standard order and this/these product/products is/are delivered uniformly;
- on which you or a third party nominated by you, which is not the carrier, had taken possession of the last product, provided you had ordered several products within the scope of a standard order and these products are delivered separately;
- on which you or a third party nominated by you, which is not the carrier, had taken possession of the last part delivery or the last unit, provided you had ordered a product, which is delivered in several part deliveries or units;
To exercise your right of withdrawal, you must inform us (Tacticaltrim Trading GmbH, Fritz-Werner-Str. 68, 12277 Berlin, Telephone number: +4930364285063, E-Mail address: info@tacticaltrim.com) by means of a clear declaration (e.g. a letter sent by post, or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.
In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within 14 days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.
We can refuse the repayment until the products are returned to us or until you have furnished evidence that you have sent the products back to us, depending on whichever is earlier.
You must return or transfer the products to us immediately and, in any case, at the latest within 14 days with effect from the day on which you inform us of the revocation of this contract. The deadline is maintained if you send the products before the expiry of the 14 day deadline.
You bear the direct costs for returning the products that can be shipped via parcels as well as the direct costs for returning the products that cannot be shipped via parcels. The costs for products that cannot be shipped via parcels are estimated at approximately maximum 100 euros.
You must pay for any depreciation of the products only if this depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the products.
Criteria for exclusion or expiry
The revocation right is not available for contracts
- for delivery of products, which are not prefabricated and for whose manufacturing an individual selection or stipulation by the consumer is important or which are clearly tailored to the personal requirements of the consumer;
- for delivery of products, which can spoil quickly or whose use-by date would be exceeded quickly;
- for delivery of alcoholic drinks, whose price was agreed at the time of concluding the contract, which however can be delivered 30 days after the conclusion of the contract at the earliest and whose current value depends on the fluctuations in the market, on which the entrepreneur has no influence;
- for delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
- for delivery of sealed products, which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after the delivery;
- for delivery of products if they have been mixed inseparably with other goods after the delivery, owing to their condition;
- for delivery of sound or video recording or computer software in a sealed package if the seal has been removed after the delivery.
Specimen - revocation form
(If you wish to revoke the contract, please fill up this form and send it back to us.)
- To Tacticaltrim Trading GmbH, Fritz-Werner-Str. 68, 12277 Berlin, Email address: info@tacticaltrim.com :
- I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following products (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in case of a notification on paper)
- Date
(*) Cross out the incorrect option.